Annual Report to Residents

Each year, we publish an Annual Report to Residents, so that our residents can see how the business is performing. Read our latest reports linked below.

2022-2023: fairhivereport2023.co.uk

2021-2022: fairhivereport2022.co.uk

Our Annual Reports to Residents written before April 2022 are available below.

Tenant Satisfaction Measures (TSMs)

The Regulator of Social Housing introduced the Tenant Satisfaction Measures, an assessment on how well social housing landlords are doing at providing good quality homes and services. Residents can use these measures to understand how well we are performing against our peers.

The document(s) below present our results against these measures; please note they are not accessible, if you’d like the information in another format please contact us on hello@fairhive.co.uk.

Our 2023-2024 results were recently presented to our Resident Forum Group, you can read this report below.

2023-2024:  Tenant Satisfaction Measures. [pdf] 325KB